Who, What and Why:
Instantiating Value: Integration of
Culture, Alignment, Process and Technology
The DeboldGroup Associates is the
change management & implementation
consulting arm of the Center for Fourth Wave
Concepts. Its' Associates have a wide,
diverse and seasoned background in new
economy aspects related to organizational
development and change management
methodologies.
What we feel is driving the new
economy is what the Center has contended and
written about to be the "Fourth Wave". This
concept has been around longer than most
realize. As early as 1990 the Center has
provided white papers and discussion groups
related to knowledge - especially related to
the concept of knowledge management. As
knowledge is the logical extension of
information, the fourth wave is a logical
extension of the third.
What we have experienced ourselves
this last decade as consultants and
employees is the inevitable and inexorable
delivery of innovative technologies that not
only create change, but disruption to
"normal operations" or business-as-usual.
Downes and Mui, in their seminal book Killer
App (1998), say the empirical evidence
points to the fact that as technology
improves exponentially (Moore's/Metcalfe's
laws) social systems improve incrementally.
We agree and have experienced this in
our consulting engagements also. As the gap
increases so does the potential for
disruptive change.
Our Associates have been "on the
ground" delivering change related to
knowledge implementations since 1995,
providing actual strategic and tactical
consulting and support as well as writing
about their experiences. It is the human
equation that is responsible for creating
the other-than-structural asset capitals:
intellectual, human and social. Much of the
literature and white papers listed to the
left chronicles the past six years of tried
and true experiences as well as recent
evolutions of the Center's thinking about
the way the business world works as far back
as the early 80's. We have piggy-backed off
of seminal leaders such as Drucker, Nonaka &
Takeuchi, Sveiby and Edvinsson to mention a
very few.
We have developed a substantial cache
of best practices that can and will provide
value to those considering or already
decided upon implementing a program of
change which today includes incorporating
any and all combinations of knowledge
management, content management, CRM, ERP,
eLearning, portals and communities at a
minimum, along with context management,
unstructured data, and organizational
learning.
The association offers a broad range
of full-scale global consulting Change
Management Program services in areas such
as:
Knowledge Management
Six Sigma
Theory of Constraints
Customer Service/Help Desk Deployment
Organizational Development
Context Management
Content Management
Team Development
Quality Management
Internet and eBusiness Implementation
Structured vs. Unstructured information
management
To be successful, an implementation
must consider alignment, learning, and
process elements in addition to technology;
DeboldGroup? is familiar with how successful
implementations organize these elements
effectively. DeboldGroup? uses a
disciplined, system-oriented implementation
approach that utilizes many of the
principles and practices found in Six Sigma
programs.
Wander around our site and we hope you
come away with an appreciation of how the
business world is going through a
"re-coding" and what it will take to create
a sustaining successful impact on our
paradoxically apparently complex yet
fundamentally understandable business
universe we live and work in.
